Skip to content
Emergency line: Open 24 hours · Monday – Friday: 7 a.m. – 5 p.m.Within 2 hours in Orleans and Jefferson parishesWe text the arrival window when the truck rolls(504) 555-0102

Contact

Call for product at risk. Write for everything else.

The emergency line is answered by a technician, day or night. The form goes to the dispatcher during office hours, and you get a call back the same business day.

Emergency line(504) 555-0102
Hours
Emergency line
Open 24 hours
Monday – FridayToday
7 a.m. – 5 p.m.
SaturdayToday
8 a.m. – 12 p.m.
SundayToday
Closed
What is down
Is product at risk right now?

If product is at risk now, call the emergency line instead.

Before you write

What makes a quick answer

  • The unit

    Walk-in, ice machine, reach-in, fryer, range, oven or fan, and where it sits in the kitchen.

  • The nameplate

    A photo of the plate with the model and serial number. Text it to the line or attach it by text from the form.

    Text a photo
  • The temperature

    What the thermometer says, and the time you read it.