Plans
A technician checks the box every month. Parts that wear out show up on a Tuesday morning, not on a Saturday night. Each column is a plan; each row is what it covers.
One walk-in cooler or freezer, checked every month by the same technician.
Per walk-in, billed monthly.
Up to two walk-ins and the ice machine, for a kitchen where cold is the whole menu.
Per site, billed monthly.
The walk-ins, ice, reach-ins and prep tables, the cooking line and the fans over it.
Per site, billed monthly.
Walk-inOne walk-in cooler or freezer, checked every month by the same technician. | Most kitchensWalk-in and iceUp to two walk-ins and the ice machine, for a kitchen where cold is the whole menu. | Whole kitchenThe walk-ins, ice, reach-ins and prep tables, the cooking line and the fans over it. | |
|---|---|---|---|
| Walk-in check | Every month | Every month | Every month |
| Condenser coil cleaning | Every quarter | Every quarter | Every quarter |
| Walk-ins covered | 1 | Up to 2 | Up to 2 |
| Ice machine | Not offered | Cleaned on the maker's schedule | Cleaned on the maker's schedule |
| Reach-ins and prep tables | Not offered | Not offered | Checked every visit |
| Fryers, ranges and ovens | Not offered | Not offered | Burners and thermostats, every quarter |
| Fans over the line | Not offered | Not offered | Belts and motors, every quarter |
| When two calls come at once | Plan calls first | Plan calls first | Plan calls first |
| Parts, refrigerant and repairs | Quoted before work | Quoted before work | Quoted before work |
| Cancel | Any time, by text or email | Any time, by text or email | Any time, by text or email |
Per walk-in, billed monthly. | Per site, billed monthly. | Per site, billed monthly. |
Sample prices; the shop sets its own. Month to month: cancel by text or email and the month in progress is billed, nothing after. A plan is not insurance and does not cover spoiled product. Parts, refrigerant and repair labor are quoted in writing before the work.
A year of checks
Every plan follows the same calendar, and the monthly visit is the one that never skips.
Door seals, closer and heater wire, evaporator fan, defrost, drain line and pan, and the box read against your log.
all year
Every quarter, so the coil breathes and the compressor isn't running hot.
Mar, Jun, Sep, Dec
A restart check: how the compressor, fans and controls come back after a power loss, and the log set up for an outage.
May
Condensing units and ice machines checked for heat, the part of the year they work hardest.
Jun to Sep
Plan or call-only
Both are fair choices. This is how they differ.
| Call only | On a plan | |
|---|---|---|
| When we see the box | Call onlyWhen it stops | On a planEvery month, on a date we set |
| When two calls come at once | Call onlyIn the order they come in | On a planPlan calls go first |
| A history of every unit | Call onlyStarted at the first call | On a planKept by the same technician |
| Cost | Call onlyNothing until a call, then the visit and the repair | On a planA monthly amount, plus repairs quoted before work |
A technician looks at the door seals, closer and heater wire, the evaporator fan, the defrost cycle, the drain line and pan, and reads the box against your temperature log. The condenser coil is cleaned every quarter. The plan page has the full list.
No. The plan covers scheduled checks. Repairs, parts and refrigerant are quoted in writing before we do the work, and the plan does not cover spoiled product. Ask your insurer about spoilage coverage.
Yes. Tell us how many boxes you have and we write the plan to fit. The price is for the units each plan names; a third walk-in is quoted separately.
Text or email us. The month in progress is billed and nothing after. Visits that are already scheduled are cancelled.
Tell us how many walk-ins you have and what else is on the line. We write the plan to fit.